Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy below for details about order processing, delivery timelines, and other important information.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed, shipped, or delivered on Sundays or public holidays.
During periods of high order volume, processing times may be slightly delayed. We appreciate your patience and understanding in such situations.
Delivery Time
Estimated delivery time after order processing:
Metro Cities: 4–5 business days
Other Cities: 5–7 business days
Rural Areas: 6–8 business days
Delivery times may vary depending on your location, courier availability, and unforeseen circumstances such as weather conditions or logistics delays.
Pre-Order Items
Products available for pre-order booking will typically be delivered within 12–15 business days after the order is confirmed.
Pre-order items may require additional time due to stock availability, international shipping, or high product demand. Customers will receive a notification once the item has been shipped.
Shipping Charges
Shipping charges are calculated and displayed during the checkout process.
From time to time, we may offer free shipping promotions on selected products or on orders above a specified purchase amount.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. This allows you to track your shipment and monitor the delivery status in real time.
Incorrect Address
Please ensure that your shipping address and contact details are accurate at the time of placing the order. We are not responsible for deliveries made to incorrect addresses provided by customers.
Damaged or Lost Packages
If your order arrives damaged or if you do not receive your package within the expected delivery time, please contact us immediately so we can investigate and resolve the issue.
Contact Us
If you have any questions regarding our Shipping Policy, please reach out to us:
Email: runnerspikes@gmail.com
Phone: +91 8799573304